Explaining the model of transparency and accountability of commercial bank managers in the country

Document Type : Original Article

Authors

Department of Accounting, Zahedan Branch, Islamic Azad University, Zahedan, Iran.

Abstract
Purpose: Transparency and accountability are fundamental principles of good governance and professional ethics in modern banking systems. These principles not only help strengthen public trust but also improve the efficiency and stability of the banking system. In the context of the global economy, which is experiencing rapid change and complex challenges, the role of banks as key financial institutions has become increasingly evident. Therefore, transparency and accountability in the performance of commercial bank managers have become more important. The purpose of this research is to explain the model of transparency and accountability of commercial bank managers in the country.
Methodology: A qualitative research method was conducted using a foundational data theory approach and interviews with 16 professional and university experts in 2024.
Findings: According to the research, the model comprises four components: increasing transparency, accountability, public trust, and adherence to verbal ethics. Also, according to experts, 32 indicators were extracted.
Originality/Value: Transparency in bank performance and reporting increases public trust in the banking system. This argument encourages customers to deposit more confidently and to use banking services. Also, by creating an accountable and transparent system, the possibility of corruption, fraud, and abuse is reduced.

Keywords

Subjects


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