تبیین الگوی شفافیت و پاسخگویی مدیران بانک‌های تجاری کشور

نوع مقاله : مقاله پژوهشی

نویسندگان

گروه حسابداری، واحد زاهدان، دانشگاه آزاد اسلامی، زاهدان، ایران.

چکیده
هدف: شفافیت و پاسخگویی از اصول بنیادین حکمرانی خوب و اخلاق حرفه‌ای در نظام‌های بانکی مدرن هستند. این اصول نه‌تنها به تقویت اعتماد عمومی کمک می‌کنند بلکه به بهبود کارایی و پایداری سیستم بانکی نیز منجر می‌شوند. در بستر اقتصاد جهانی که تغییرات سریع و پیچیدگی‌های فراوانی را تجربه می‌کند، نقش بانک‌ها به‌عنوان نهادهای مالی کلیدی بیش‌ازپیش موردتوجه قرارگرفته است. ازاین‌رو، شفافیت و پاسخگویی در عملکرد مدیران بانک‌های تجاری اهمیت بیشتری پیداکرده است. هدف از انجام پژوهش حاضر،  تبیین الگوی شفافیت و پاسخگویی مدیران بانک‌های تجاری کشور می‌باشد.
روش‌شناسی پژوهش: روش پژوهش کیفی به روش نظریه داده بنیاد و مصاحبه با 16 نفر از خبرگان حرفه و دانشگاه در سال 1403 صورت گرفته است.
یافته‌ها: با توجه به نتایج پژوهش، الگوی داری چهار مولفه افزایش شفافیت، مسئولیت پاسخگویی، افزایش اعتماد عمومی و رعایت اخلاق حرفه‌ای می‌باشد. همچنین طبق نظر خبرگان، 32 شاخص استخراج گردید.
اصالت/ارزش افزوده علمی: شفافیت در عملکرد و گزارش‌دهی بانک‌ها موجب افزایش اعتماد عمومی به نظام بانکی می‌شود. این امر باعث می‌شود مشتریان با اطمینان بیشتری سپرده‌گذاری کرده و از خدمات بانکی استفاده کنند. همچنین، با ایجاد یک سیستم پاسخگو و شفاف، امکان فساد، تقلب و سواستفاده کاهش می‌یابد.

کلیدواژه‌ها

موضوعات


عنوان مقاله English

Explaining the model of transparency and accountability of commercial bank managers in the country

نویسندگان English

habib piri
Hamed Rahatdahmardeh
Hadi Motahedi
Morteza Shahraki
Morteza Danesh
Department of Accounting, Zahedan Branch, Islamic Azad University, Zahedan, Iran.
چکیده English

Purpose: Transparency and accountability are fundamental principles of good governance and professional ethics in modern banking systems. These principles not only help strengthen public trust but also improve the efficiency and stability of the banking system. In the context of the global economy, which is experiencing rapid change and complex challenges, the role of banks as key financial institutions has become increasingly evident. Therefore, transparency and accountability in the performance of commercial bank managers have become more important. The purpose of this research is to explain the model of transparency and accountability of commercial bank managers in the country.
Methodology: A qualitative research method was conducted using a foundational data theory approach and interviews with 16 professional and university experts in 2024.
Findings: According to the research, the model comprises four components: increasing transparency, accountability, public trust, and adherence to verbal ethics. Also, according to experts, 32 indicators were extracted.
Originality/Value: Transparency in bank performance and reporting increases public trust in the banking system. This argument encourages customers to deposit more confidently and to use banking services. Also, by creating an accountable and transparent system, the possibility of corruption, fraud, and abuse is reduced.

کلیدواژه‌ها English

Model
Transparency
Accountability
Managers
Commercial banks
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